At Platinum Appliance Repair, we respect your privacy and are committed to protecting the personal information you provide to us through our website, particularly when submitting a service request form or contacting us directly. This Privacy Policy outlines how we collect, use, and share your information in compliance with U.S. law.

By using our website and submitting a call request form, you agree to allow Platinum Appliance Repair and our trusted partners to contact you via phone, email, or text for service-related purposes. This may include scheduling a repair, following up on a request, or providing updates about our services.

We collect the information you provide through our website, such as your name, phone number, and email address. This information is used solely for operational and service-related purposes. Additionally, we may share this information with our trusted partners who assist us in operational execution and service provision. We do not sell your personal information to third parties.

Our website may use cookies or web beacons to collect non-personal browsing data to improve user experience. Cookies help us understand how our website is used, allowing us to enhance the user interface and functionality. You can choose to disable cookies through your browser settings; however, this may affect your experience on our site.

By using our website, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services provided. In the event of a dispute, you agree that the maximum compensation for any claims is limited to $100. Additionally, you agree to bear your own legal fees and expenses related to the dispute.

If you wish to opt-out of communications or have questions regarding this Privacy Policy, please contact us by calling (310) 742-5147. We are committed to resolving any issues directly and promptly.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any modifications constitutes acceptance of the revised Privacy Policy.